The BYU brand has been identified as one where users may have already reverted the affected widgets manually. As such, Qualtrics has not yet implemented the solution to revert transpositions for your brand.
We would like your confirmation as the Brand Admin that we are okay to go ahead and implement this solution. For your visibility, 0 Printed Reports and 1 Results Reports may have already been corrected and could potentially be impacted by reverting the transposition. If you are ready to let us move forward with the brand-wide fix to revert the widget transpositions, please let us know by completing this survey . Note that this survey can only be completed once per brand, so we recommend confirming with the other admins (if there are multiple) on the byu brand before moving forward. The survey will only be accessible until July 31st, at which point it will be closed to new responses. If you have any questions please feel free to reach out to Qualtrics Support .
Qualtrics was recently alerted to an issue impacting the way widgets are displayed in both Printed and Results Reports. In June, a product update was made that had an unknown side effect causing non-table widgets broken out by a date field to be transposed (i.e. have their axes switched leading to possibly unreadable widgets). The impact was limited to reporting on the core platform and had no effect on the data itself. To address the incorrect transpositions, our engineering team has taken the following steps:
- Developed a solution to revert the transposition of all affected widgets
- Implemented the solution for all impacted clients where manual changes had not already been made by users
- Reviewed our testing procedures around backend changes that affect the way we retrieve data